Onboarding Support & Guidance Centre
New customers can find support and guidance material to assist you through the Klinik onboarding process.
Klinik Training Centre
Provides all the information, guidance and training videos to allow you to understand how Klinik functions
FAQ for Professional Users
Here you can find answers to some of the most common questions asked about Klinik
FAQs for Patients
This information is designed to support your patients utilising the online service
Contact us
Send feedback or contact support (Select one of the links below for more information)
Login and password
How to login and set password
Change Requests
How to request changes to your practice online patient form
How to guides for common Issues
Provides step by step guides for some common issues
User administration
(Super users only) Provides instructions on user access and accounts
ProUI Main view and patient case list
An overview of the information available in ProUI
Managing patient cases in ProUI
How to process incoming patient cases
SMS chat
High-security SMS chat
Klinik Connect
How to use Klinik Connect telephone triage tool
Dashboard
How to use Klinik Dashboard tool
Account switch and logout
Account access and how to switch to another Klinik platform where access has been granted
Account Management Support
You can find information here to support you once your practice is live
Snooze Feature
How to set your opening hours and add timed events
