
Onboarding Support & Guidance Centre
New customers can find support and guidance material to assist you through the Klinik onboarding process.

Klinik Training Centre
Provides all the information, guidance and training videos to allow you to understand how Klinik functions

FAQ for Professional Users
Here you can find answers to some of the most common questions asked about Klinik

FAQs for Patients
This information is designed to support your patients utilising the online service

Contact us
Send feedback or contact support (Select one of the links below for more information)

Login and password
How to login and set password

Change Requests
How to request changes to your practice online patient form

How to guides for common Issues
Provides step by step guides for some common issues

User administration
(Super users only) Provides instructions on user access and accounts

ProUI Main view and patient case list
An overview of the information available in ProUI

Managing patient cases in ProUI
How to process incoming patient cases

SMS chat
High-security SMS chat

Klinik Connect
How to use Klinik Connect telephone triage tool

Dashboard
How to use Klinik Dashboard tool

Account switch and logout
Account access and how to switch to another Klinik platform where access has been granted

Account Management Support
You can find information here to support you once your practice is live

Snooze Feature
How to set your opening hours and add timed events
