This video should be watched by All Users (Standard and Super Users who will be managing cases in ProUI)
You can access the Video Consultation Feature Training video below.
The video consultation functionality is an optional feature providing a unique link per patient enquiry. It is designed to be used for ad-hoc consultations within a 14-day period. This video provides instructions on how to invite patients to a consultation safely and effectively and how to manage the video consultation session.
Items covered in this video:
- How to access the video consultation tool
- Inviting the patient to the video consultation via SMS or Email
- Practice/User responsibilities
- Joining the video consultation
- Connection and Bandwidth issue resolution