The App access mirrors that of the patient form so enquiries cannot be submitted when tiles or the patient form are not open. Symptom selection It includes an alphabetical symptom list with a single text box for all selected symptoms — no repetitive questions about each symptom.

Patients can attach photos directly to their submission from their phone.

App submissions appear in your existing dashboard with full data export available. Each enquiry submitted through the App is hard linked to the same unit as they are in the patient form with selection per site options available where they already exist.

The following video demonstrates the flow using an example tile:

ients can see.

NHS App

This allows patients to submit admin and clinical enquiries directly through the NHS App — the same experience they already have online, now through the App.