This video should be watched by All Users (Standard and Super Users)
You can access the IT Support Training video below.
Super Users are the first point of contact for both patients and Standard Users. This section provides guidance and contact points where all can seek support from the Klinik/Customer Success Team for both non-urgent and urgent enquiries.
Items covered in this video:
- ProUI feedback & support tool
- I.T. support contact details
- Customer Success contact details
- Automatic system health monitoring